clipomiRefund Policy
Paid purchases are not yet available in the website preview.
For paid sales, request a refund within 14 days if you have not used the service since the charge.
Mandatory consumer rights apply separately.
Current purchasing status
Checkout is not yet available on this website. Sandbox transactions do not charge real money. The policy below describes the refund terms for paid sales once they open.
Unused purchase or renewal
If you contact support@clipomi.com within 14 days of a charge and have not used the service since that charge, you may request a full refund of that charge. Include the account email, payment date and transaction reference. Do not send card numbers or security codes.
Failed processing or incorrect charges
If an action fails, check the final job and credit status before submitting another paid request. Contact us if reserved credits remain unavailable or a charge appears duplicated or incorrect. We will inspect the job and payment records and correct errors or arrange the appropriate refund. Closing a browser or canceling renewal does not itself create a refund.
How refunds are processed
For Paddle transactions, use the support link in your payment receipt or Paddle buyer support; you may also contact Clipomi. Approved payment refunds are returned through the original payment method where possible. Processing time depends on the payment provider and bank. A payment refund and restoration of application credits are separate records; we reconcile both.
Consumer rights
This voluntary unused-service policy does not replace mandatory withdrawal, warranty, refund or other consumer rights. If you have used the service and believe a statutory right or service defect applies, contact us so we can assess the request under the applicable rules.